Shro Web

Care Plans

Care Plans

Monthly support, maintenance, and improvements for sites and apps that need ongoing care after launch. Useful when you want a reliable team on hand rather than scrambling every time something needs changing.

Care Plans

Ongoing support without vague retainers or surprise work

Something always needs changing after launch. Usually several things. If that means emailing a random developer and waiting two weeks each time, it compounds into a site that quietly degrades while the business moves on.

Care plans mean you have a team that already knows the setup. We handle the maintenance, turn around sensible requests, and tell you what needs quoting before we do it. No surprises, no inflated invoices for small fixes.

Quick Facts

Plan structure Light, broader, and higher-touch support options
Response Priority by plan level
Approval Quoted first if out of scope
Fit Sites and apps

How It Works

A simple support process

We get familiar with the setup, agree what is covered, and give you a straightforward route for ongoing requests and issues.

01

Review

We review the current setup and whether it is a good fit for ongoing care.

02

Onboard

We get access, document the important parts, and make sure the basics are in place.

03

Maintain

We handle the agreed maintenance, requests, and support work that fits the plan.

04

Quote Extras

If something bigger comes up, we quote and approve it first rather than letting support turn vague.

FAQ

Common questions

Usually maintenance, fixes, updates, content changes, and smaller improvements.
No, although it is usually easier if we review the setup first.
Yes, depending on what level of care plan is agreed.
We use priority language rather than rigid public SLAs, because the urgency of the issue matters as much as the plan level.
We quote it first and only do the work once you approve it.

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Need a reliable team to keep the site or app looked after after launch?

Tell us what needs supporting and we will advise on the right care plan.