Aircraft Program
A global aviation logistics platform handling critical Aircraft on Ground (AOG) requests worldwide. We built the operations dashboard, supplier coordination, payment integration, platform alerts and real-time updates between customers and operations.
James Moon
Founder, Aircraft Program
“We selected Callum MacInnes from Shro Web to design and develop Aircraft Program – when selecting a development company to work with, we wanted to work with someone who shared our enthusiasm for the project, as well as someone that could see what our vision was – from where we are now and what we wanted to achieve.
From speaking with Callum, I knew straight away he “got it” and we could work with him long-term as well, which was a key requirement for us, as we wanted a long-term technology partner.
Callum listened and understood what we were looking for and understood our overall design and development objectives.
In addition to this, he also contributed valuable ideas and suggestions that we had not even thought of, improving our platform offering and its capabilities from a technology perspective.
If you or your business is looking for a trustworthy, impressive, reliable and high-quality developer to work with, then without doubt Callum is the only option you should consider for your project.
As a company we are incredibly lucky to have come across and connected with Callum – we look forward to working with Callum for many years to come and cannot thank him enough for delivering our project, which is exceptional. Thank you, Callum!”
The brief
Aviation AOG logistics involved fragmented email threads, manual tracking, and high pressure, requiring a single platform that coordinates ops, customers, and suppliers instantly.
Our approach
We designed and developed a unified dashboard featuring live tracking, instant alerts, integrated payments, and a frictionless UX to coordinate international parts requests.
The outcome
A high-performance operations platform that reduces dispatch delays, improves tracking visibility, and coordinates international logistics securely.
A frictionless onboarding portal for operators.
We designed a seamless digital entry point for operators seeking AOG support. The enrollment portal allows companies to register their fleets, manage multiple operator accounts, and handle validation details quickly. This replaces slow manual registration with instant digital validation so operators are ready before critical events occur.
Transitioning from manual tracking to a live status dashboard.
AOG dispatch requires instant coordination. Fragmented communication—relying on spreadsheets and telephone tag—slowed down operators. We replaced this with a central Data Management command center displaying live request status logs, active signals, and supplier tracking in a single, high-contrast table.
A high-impact customer landing page & support hub.
We designed a public landing platform that communicates speed and technical authority from the first second. Grounded operators can instantly request parts support, access global logistics maps, and coordinate active shipments via a lightweight, high-performance web interface.
- High-impact marketing interface communicating global dispatch coverage
- Built using Tailwind CSS for clean responsive views on mobile and desktop
- Integrated Resend mailings for real-time delivery alerts and dispatch notifications
- Fully optimized performance deployed on Vercel for high availability
A single source of truth for global aviation response.
The platform coordinates daily global aviation support events, connecting logistics teams with operators seamlessly. Communication lag has been reduced significantly, payment loops are instant, and the technical architecture is scalable to support the business for years to come.
Aircraft Program is part of Moon Jet Group, and the group later commissioned us to build its aircraft brokerage CRM — the same DNA of one shared database, live status, and interfaces built for the pace of aviation work. If your operation faces similar pressures, see our aviation web development page.
